Your organisation wants to adopt a product operating model but you work in the service sector. What do you do? Especially if you’re a product manager or product leader without any clear products? Big frameworks used to offer the answer but we now know they promise more than they deliver.

Scott Colfer has written this book to help. Scott takes lessons from the service sector (particularly nonprofit services run by Central Government, Local Government, Charities, Higher Education, Healthcare, etc) and uses them to create a manifesto for pragmatic product management in a post-framework world.

This book is designed to be simple and easy to read, helping you to locate where you may have got stuck and how to get unstuck all within the minimum viable number of pages.